Relvixis (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

As a trusted Digital Marketing Agency in Canada, we are fully compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, business name, and location.
• Technical Information: IP address, browser type, device information, operating system, and access times.
• Usage Data: Pages visited, time spent, clicks, and interactions on our site.
• Marketing Data: Preferences, interests, and interactions with our marketing campaigns.
• Client Service Data: If you engage us for SEO services, web development, PPC advertising, or other services, we collect necessary business-related information.

2. How We Use Your Information

We use your information to:

• Provide, manage, and deliver our digital marketing services
• Respond to inquiries, support requests, or service consultations
• Send newsletters, blog updates, and promotional offers
• Improve our website functionality and user experience
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookie Policy

Relvixis uses cookies to enhance your browsing experience and track site analytics.

What Are Cookies?

Cookies are small files stored on your device that help us recognize you and improve our services.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Measure site usage (e.g., Google Analytics)
• Marketing Cookies: Personalize ads and track ad performance
• Preference Cookies: Remember your preferences

Managing Cookies:

You can adjust your browser settings to accept or reject cookies. However, disabling them may affect your experience.

4. Legal Compliance

PIPEDA (Canada)

As a Canadian-based agency, we comply with PIPEDA. Your data is collected with consent, used for stated purposes only, and kept secure. You have the right to access and correct your data at any time.

GDPR (EU Users)

If you are in the European Economic Area (EEA), we process your data based on consent, contract performance, or legal obligation. You have the right to request access, rectification, erasure, restriction, and portability of your personal data.

CCPA (California Users)

California residents have the right to know what personal data we collect, request deletion, and opt out of the sale of personal information. We honor these rights in compliance with CCPA.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data. These include encryption, secure servers, access control, and routine monitoring.

6. Third-Party Services

We may use third-party providers such as:

• Google Analytics
• Meta Ads (Facebook/Instagram)
• Mailchimp or other email platforms
• CRM and project management tools

These tools are compliant with applicable data protection laws and only access necessary data.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with your data protection authority

To exercise any of these rights, please email: info@relvixis.com

8. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

Relvixis may update this Privacy Policy periodically. All updates will be posted on this page with the revised “Effective Date.” We encourage users to review this page regularly.

11. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact:

📧 info@relvixis.com
🌐 www.relvixis.com
📍 Calgary, Alberta, Canada

© 2025 Relvixis. All rights reserved.
Your trusted partner for SEO services, web development, social media marketing, and online marketing solutions in Canada and beyond.